Frequently Asked Questions - Birthday Parties

 

Q: Do you close the whole place during the birthday party?
A: Astro Explorer, Galactic Adventurer, and Cosmic Hero packages are not private events. The open play area is shared with walk-ins and other guests. However, we limit the number of tickets sold during your party to ensure it never feels overcrowded. Our Private Package starts at $1395+tax and it includes everything on Cosmic Hero.

Q: Do you allow outside food for adults during the party?
A: Outside food must be approved in advance. We allow light finger foods that don’t create a mess in the dedicated party room, and we’ll provide a table for setup. If you wish to bring prepared dishes with sauces or spices, a $75 setup fee applies. This covers serving utensils, table covers, food warmers, and cleanup.

Q: I only have 10 kids. Can I book a party on a weekend?
A: Unfortunately, no. Due to staffing and operational costs, we can’t accommodate small parties on weekends. However, we offer evening time slots on most weekdays that are perfect for smaller groups.

Q: Are socks included in the package price?
A: No. We found that giving socks “for free” led some guests to treat them as disposable. We’ve carefully chosen high-quality socks with excellent grip for our play mats, and we want them to be valued and used responsibly.

Q: Can I bring my own cake and get a discount?
A: You may bring your own cake with prior approval, but no discount will apply. Please note that we cannot store cakes, so make sure it won’t melt or require refrigeration.

Q: What is the price for extra kids and adults?
A: It varies by package. The additional guest pricing is listed on our Party Packages page